Refund policy
Refund Policy
We strive to provide high-quality products and customer satisfaction. If you are not satisfied with your purchase, please review our refund policy below:
Eligibility for Returns & Refunds:
- Items must be unused, unwashed, and in their original packaging.
- Returns must be requested within 7 days of receiving your order.
- Refunds will be processed within 7-10 working days after receiving and inspecting the returned product.
- Shipping fees are non-refundable unless the return is due to a defect or mistake on our part.
- If you paid for shipping, this amount will not be refunded if you return the order.
How to Request a Refund:
- Contact our support team with your order number and reason for return.
- We will provide return instructions and a designated address.
- Once received and inspected, the refund will be processed.
Non-Refundable Items:
- Customized or personalized products.
- Items that have been worn, damaged, or washed.
- Any order that does not comply with our return conditions.